Caine Pooley

As Client Support Specialist, my job is to provide help and guidance to our clients and candidates to ensure their assessment process runs as smoothly as possible. If there are any queries or advice needed, I am available to assist in any way that I can.

I’ve worked within the customer service field for over 4-5 years. My experience includes technical support, client support, administration support as well as report writing, client management and recruitment. I graduated from Bournemouth University having completed a course in 3D Modelling & Animation and moved on to pursue my career in the IT world having found a passion for customer service within the technical industry.

Being a fan of the South Korean culture, I love to watch Korean drama series and attempt to cook traditional East Asian dishes. I find myself trying to be creative by cooking, gardening, drawing or building, as well as finding new routines and techniques for weight training at the gym. I find joy in looking at properties to buy in certain parts of the UK and sometimes other countries.