Our assessments

At Sova, our assessments are designed to ask less but learn more. You might be asked to undertake an ability, apersonality , situational judgment (SJT) or video assessment. Alternatively, you might encounter a mixture of assessment types packaged together in one assessment, which has been designed for a specific role.

Each of our assessments can be taken on a PC, laptop, mobile or tablet device, at a time and place that is convenient for you.

You can find out more about each of our assessment below and complete some practice questions to familiarise with the style and format you can expect to see when you start to complete your assessments. Please visit our Technical Help page if you have any specific questions or require additional support.

Blended Assessments

In a blended assessment, you will encounter a mixture of assessment types packaged together in one assessment. This type of assessment has been designed for a specific role and organisation, and may include numerical, verbal and logical reasoning, alongside personality questions.

Familiarise yourself with this type of assessment by completing the practice questions below.

Tips for completing a blended assessment:

  • Ensure you have everything you need before you begin for example, a calculator where allowed, and a notepad and pen for your workings.
  • Your final score on the ability assessments is determined by a combination of both the questions you answer correctly and the speed in which you answer them; so, although you should work efficiently, be careful not to rush.
  • In a blended assessment you will see a variety of different question types. Be sure to familiarise yourself with the advice relating to each one.
 

Situational Judgement Test (SJT)

In a situational judgement test, you will see short descriptions of scenarios that you’re likely to encounter in the role. These scenarios might be bought to life using imagery, video or animation. In response to each scenario, you should choose a ‘Most Effective’ and ‘Least Effective’ response from three or four options.

Tips for completing the SJT:

  • Base your choice of Most Effective and Least Effective responses on only the information provided in the presented scenarios
  • Be careful not to assume any prior knowledge of the scenarios presented

Complete our practice questions to familiarise yourself with how to answer this style of question
1/5

You work as an advisor in a call centre. Two days ago, you took a call from a customer who needed some specialist advice that was outside your area of expertise. At the time, you were unable to get hold of the internal specialist who would be able to help the customer with their query, so promised that you would have someone call them back within 24 hours to help them.

You have just realised that you got caught up on other calls, and forgot to send a request to the specialist to contact the customer. You have not heard anything more from the customer since they called two days ago though.

What is the most effective response in this situation?
What is the least effective response in this situation?
2/5

You are working as a sales assistant in the technology department of a large department store. You are helping a customer who is interested in purchasing a laptop, when another customer approaches you, they look very upset. They interrupt your conversation and demand a refund on a fan they had purchased earlier in the week, that isn’t working properly

As you scan the shop floor to see if another colleague can help the second customer while you finish with the first customer, you quickly realise there isn’t anyone in your eyesight.

What is the most effective response in this situation?
What is the least effective response in this situation?
3/5

You work on the online help desk of a global retailer processing customer queries and complaints related to their internet purchases. Today you have returned from a two-week holiday and signed on to your work station. You notice that the system you would typically use to direct queries to the relevant areas to be processed has changed.

You have a daily target of queries you need to process, and although the changes don’t appear to be significant, it will take some time for you to familiarise yourself with this new way of working. This may compromise your ability to meet your target today.

What is the most effective response in this situation?
What is the least effective response in this situation?
4/5

Your manager has asked you to lead a project to produce a proposal on how the organisation can find more efficient ways of working within your department and across other areas of the business.

You have six weeks to complete the project and will be leading a team of four colleagues who have never worked together before. You will need to establish roles and responsibilities for everyone that will be involved in the project, and you need to decide on your approach to doing so.

What is the most effective response in this situation?
What is the least effective response in this situation?
5/5

You work as an analyst in the Research and Development (R&D) function of a telecommunications organisation. Your manager has given you an assignment to research the technological strategies of your organisation’s key competitors and present your findings to your manager’s manager (the department head) in two weeks’ time.

This is the first time you have had the opportunity to present to the department head. Your knowledge on the topic you have been asked to research is limited, and you are unsure of the best way to present your findings.

What is the most effective response in this situation?
What is the least effective response in this situation?

Thank you for your answers.

 

Ability

Ability assessments are designed to assess your ability to quickly and accurately interpret and process information that is presented in different ways, such as a piece of text, a graph or a pattern. While there is no time limit for the ability questions, your final score is based on how many questions you answered correctly, and the time taken to answer each question.

Practice questions for our numerical, verbal and logical assessments are available below.

Numerical Reasoning

Numerical reasoning assesses your ability to work through, interpret and analyse numerical data. You will need to select your answer from the four options provided. You will be assessed on the number of questions answered correctly, and the time taken to answer each question.


Complete our practice questions to familiarise yourself with how to answer a numerical reasoning question
1/6

How many male employees work in the Legal department?

Please select the correct answer from the options shown.

2/6

What percentage of the 45-54 age group were female?

Please select the correct answer from the options shown.

3/6

Which of the following had the largest percentage of male employees?

Please select the correct answer from the options shown.

4/6

If the number of beverages sold in Quarter 2 2018 was 32% higher than beverages sold in Quarter 2 2017 how many beverages were sold in Quarter 2 2018?

Please select the correct answer from the options shown.

5/6

What is the ratio of beverages sold in Quarter 3 2016 to beverages sold in Quarter 3 2017?

Please select the correct answer from the options shown.

6/6

What was the total beverages sold in 2015 less the beverages sold in Quarter 4 that year?

Please select the correct answer from the options shown.

Thank you for your answers.

Please select an option for each question and then press 'next'.
Correct. Please move on to the next question.
This answer is incorrect. Please try again.
 

Verbal Reasoning

Verbal reasoning assesses how quickly and accurately you can interpret and process verbal and written information and use this information to come to conclusions. You will be assessed on the number of questions answered correctly, and the time taken to answer each question.


Complete our practice questions to familiarise yourself with how to answer a verbal reasoning question
1/6

Supermarkets will need to consider how they might better engage with their consumers online. A recent survey of four-thousand internet users has shown that despite year-on-year growth in online retail sales, the growth in online grocery shopping is set to decline over the next five years. Nearly two-thirds of survey respondents reported an issue with an online grocery shop which included complaints regarding receipt of damaged goods, missing items and unwanted substitutes. Almost 50% of older respondents, aged 50 and above, reported having never bought groceries online and having no desire to do so in the future.

All supermarkets will see a decline in their online sales over the next couple of years

Please select the correct answer from the options shown.

2/6

Supermarkets will need to consider how they might better engage with their consumers online. A recent survey of four-thousand internet users has shown that despite year-on-year growth in online retail sales, the growth in online grocery shopping is set to decline over the next five years. Nearly two-thirds of survey respondents reported an issue with an online grocery shop which included complaints regarding receipt of damaged goods, missing items and unwanted substitutes. Almost 50% of older respondents, aged 50 and above, reported having never bought groceries online and having no desire to do so in the future.

To remain competitive, supermarkets need to review their online consumer engagement strategies

Please select the correct answer from the options shown.

3/6

Supermarkets will need to consider how they might better engage with their consumers online. A recent survey of four-thousand internet users has shown that despite year-on-year growth in online retail sales, the growth in online grocery shopping is set to decline over the next five years. Nearly two-thirds of survey respondents reported an issue with an online grocery shop which included complaints regarding receipt of damaged goods, missing items and unwanted substitutes. Almost 50% of older respondents, aged 50 and above, reported having never bought groceries online and having no desire to do so in the future.

The majority of older respondents have no interest in buying groceries online

Please select the correct answer from the options shown.

4/6

Social media marketing is a form of internet marketing that leverages social networking websites as a marketing tool. The last fifteen years has seen rapid growth in the number of social media websites, resulting in there being 3.4 billion users today. Businesses that utilise social media to promote their products or services may benefit from increased brand awareness as well as reaching new potential customers. Similarly, this increased engagement with new and potential customers allows businesses to keep them informed on current promotions, new products and more.

Social media marketing allows businesses to connect with prospective customers

Please select the correct answer from the options shown.

5/6

Social media marketing is a form of internet marketing that leverages social networking websites as a marketing tool. The last fifteen years has seen rapid growth in the number of social media websites, resulting in there being 3.4 billion users today. Businesses that utilise social media to promote their products or services may benefit from increased brand awareness as well as reaching new potential customers. Similarly, this increased engagement with new and potential customers allows businesses to keep them informed on current promotions, new products and more.

Businesses can connect with 3.4 billion users using Social media marketing

Please select the correct answer from the options shown.

6/6

Social media marketing is a form of internet marketing that leverages social networking websites as a marketing tool. The last fifteen years has seen rapid growth in the number of social media websites, resulting in there being 3.4 billion users today. Businesses that utilise social media to promote their products or services may benefit from increased brand awareness as well as reaching new potential customers. Similarly, this increased engagement with new and potential customers allows businesses to keep them informed on current promotions, new products and more.

Engaging with customers through Social media marketing will enhance brand loyalty

Please select the correct answer from the options shown.

Thank you for your answers.

Please select an option for each question and then press 'next'.
Correct. Please move on to the next question.
This answer is incorrect. Please try again.
 

Logical Reasoning

Logical reasoning assesses your logical reasoning skills, specifically your ability to break down and process information, for example, identifying the patterns in a sequence. You will be asked to choose an answer from a number of options. You will be scored on both the number of questions answered correctly and the time taken to answer each question.


Complete our practice questions to familiarise yourself with how to answer a logical reasoning question
1/3

Which of the options below fits in the sequence shown?

2/3

Which of the options below fits in the sequence shown?

3/3

Which of the options below fits in the sequence shown?

Thank you for your answers.

Please select an option for each question and then press 'next'.
Correct. Please move on to the next question.
This answer is incorrect. Please try again.
 

Personality Questionnaire

Our personality questionnaire is designed to help organisations get an understanding of an individual’s behavioural preferences.

You will be asked to work through a number of statements grouped into sets of four. Each of the four statements presented needs to be rated on a five-point scale as ‘Most Like Me' to 'Least Like Me'. When evaluating each statement within each group of four, you can only select each option on the scale once.

Tips for completing the personality questionnaire:

  • There are no right, or wrong answers so go with your gut feeling - this is most likely to be a true reflection of you and how you like to work.
  • Think about how you would respond in a work-based environment.
  • If you are unsure, choose the response that corresponds closest to how you feel.

Complete our practice questions to familiarise yourself with how to answer this style of question
1/4

Please indicate to what extent the following statements reflect your behaviour at work
You can only pick each column ONCE when providing your responses.

Least Like Me
Most Like Me
Please ensure you have selected one column per statement, using each column only once.
2/4

Please indicate to what extent the following statements reflect your behaviour at work
You can only pick each column ONCE when providing your responses.

Least Like Me
Most Like Me
Please ensure you have selected one column per statement, using each column only once.
3/4

Please indicate to what extent the following statements reflect your behaviour at work
You can only pick each column ONCE when providing your responses.

Least Like Me
Most Like Me
Please ensure you have selected one column per statement, using each column only once.
4/4

Please indicate to what extent the following statements reflect your behaviour at work
You can only pick each column ONCE when providing your responses.

Least Like Me
Most Like Me
Please ensure you have selected one column per statement, using each column only once.

Thank you for your answers.

Please select an option for each question and then press 'next'.
 

Video interview

In a video interview, you will be asked to respond to questions that are asked via a pre-recorded video. The questions also appear in text. You’ll have a minute to review the question and prepare your response, followed by up to three minutes to record your answer. Before the assessment begins, you will have the opportunity to answer a practice question to ensure that your system is set up correctly and to familiarise yourself with the interview format.

Tips for completing a video interview:

  • Preparation is key. Ensure you are familiar with how the microphone and webcam work.
  • Choose a place to complete the interview that is visually clear and without background noise, movement or other distractions.
  • It can be quite daunting talking to a camera instead of a person but try not to worry about it! Treat it like you’re in a normal face to face interview.