White Papers

February 16, 2021

Guide: Switch to Sova

A quick hassle-free and cost-effective to move The accelerated pace of change and new business demands mean now is a great time to revisit your assessment […]
December 16, 2020

White paper: Has Covid changed the ideal contact centre candidate

Are the changes made to the contact centre industry during Covid-19 here to stay? No one could have predicted the start to the decade that we […]
September 28, 2020

White paper: Levelling the playing field

Using fair assessment in hiring and career progression At Sova, we’ve long championed fairness and equality in recruitment and career progression. As occupational psychologists, one of […]
August 27, 2020

White paper: Early Career VRT Best Practice

We recently co-hosted a virtual roundtable with The FIRM, where we discussed how to successfully transition the assessment centre to a fully virtual experience for candidates […]