White papers

December 16, 2020

White paper: Has Covid changed the ideal contact centre candidate

Are the changes made to the contact centre industry during Covid-19 here to stay? No one could have predicted the start to the decade that we […]
September 28, 2020

White paper: Levelling the playing field

Using fair assessment in hiring and career progression At Sova, we’ve long championed fairness and equality in recruitment and career progression. As occupational psychologists, one of […]
August 27, 2020

White paper: Early Career VRT Best Practice

We recently co-hosted a virtual roundtable with The FIRM, where we discussed how to successfully transition the assessment centre to a fully virtual experience for candidates […]
March 11, 2020

White paper: Transformational resourcing: a CEO’s perspective

Many talent acquisition (TA) professionals suffer an unrequited longing for a seat at the table with the executive committee. So how can they boost their chances? […]
March 4, 2020

Assessment Audit

Audit your approach to assessment Organisations are on a journey from using assessment to measure individual characteristics, to using assessment to connect hiring with career journeys, […]
January 29, 2020

White paper: Power of One

From traditional HCMs to innovative start-ups, HR has more than 1,400 tech providers from which to build their recruitment tech-stack. Yet, despite heavy investment in technology, […]
June 11, 2019

White paper: Assessment without compromise

The nature of work is changing and so are the demands we make of our people. It’s not easy to define the nature of a role […]
February 28, 2019

White paper: An introduction to whole-person assessment

Ten years ago, the most sought-after characteristic in a candidate was ‘conscientiousness’; the desire to do one’s work well and thoroughly. Fast forward to 2019, and […]
December 18, 2018

White paper: Ethics, equality and empowerment: Assessment in the age of AI

We’ve been able to make good, data-based decisions via assessment for a long time. Now artificial intelligence (AI) is making that process more accessible, more affordable […]
October 8, 2018

White paper: Talent management: Why one-size-fits-all doesn’t fit anyone

For most organisations change is the norm, which in turn is having a dramatic impact on talent management. Knowing what’s important to a job today can […]
September 1, 2018

White paper: Being digital, human and agile: Winning in an uncertain World

We know from research that there is a clear correlation between organisational agility and business success. We can also safely predict that the correlation will only grow stronger, […]
March 7, 2018

White paper: Predicting the unpredictable – selecting the talent that will future-proof your business

Why predicting the unpredictable? Whilst radical changes in the world of work are not a new phenomenon, it may be tempting to dismiss the latest upheavals […]