COMING SOON:
See how candidates perform in-role, before you make the offer.
Immerse is a multi-agent AI role-based simulation that places candidates in realistic, role-specific work scenarios.
Sara - the virtual manager
Assess for potential and high level reasoning
Welcome to Immerse
You'll complete a 15–30 min role simulation with virtual colleagues and customers. Please respond naturally in a quiet space.
Specific Role
Each scenario is designed around a specific role - so what you measure reflects what the job actually demands.
The depth of your best competency-based interview, at any scale.
Role-specific scenarios that feel like the job
Scoring built on decades of behavioural research
Transparent outcomes candidates can trust
Core
Features
Role-Specific Simulations
Three role-specific simulations, built around real jobs, not generic tasks.
Ethical by Design
Transparent privacy policy. Candidate consent built in from the start.
Inclusive, Accessible Experience
Mobile and desktop. Dictation, text-to-speech, and built-in accessibility.
Flexible Completion Time
15–30 minutes, on their schedule. Quality over speed.
Data-driven Insights
Receive detailed reports: role-specific competency scores and a Sova Score out of 100.
Built-in Quality Safeguards
Invalid responses detected automatically. Only genuine attempts reach your shortlist.
A structured path to reveal candidate potential
Immerse is a structured experience that mirrors a real workday. Instead of answering static questions, candidates move through three distinct stages of a single, continuous project.
Stage 1
Manager Briefing
Every simulation begins with a personal briefing. Sarah guides candidates through the tasks, ensuring they understand the objectives and know how to access essential reference materials before the assessment begins.
Stage 2
Task Simulation
This is the core of the experience. Candidates navigate real job scenarios through natural conversations with simulated colleagues and customers. Their responses are evaluated against a validated competency framework, giving you the evidence you need to make confident hiring decisions.
Stage 3
Manager Debrief
Once the task is complete Sarah walks candidates through their simulation, giving them the chance to explain the reasoning behind their decisions. That context enriches the scoring, so your results are more accurate, and every candidate knows they got a fair hearing.
Early Careers Assessment
Identify graduates with the potential to grow
What you get: competency scores tied to early careers role demands, an overall Sova Score out of 100, and evidence you can act on.
Learn moreJamie and Asa guide candidates through a structured team scenario in a telecoms early careers context. You see how they communicate, collaborate, and exercise judgement under realistic working conditions. Sarah debriefs candidates at the end, capturing reasoning and additional behavioural insight.
Contact Centre Assessment
Find the candidates that can turn a difficult customer into a happy one
Alex, Charlie, and Kai each bring a different customer challenge. Back-to-back interactions in the Star telecoms scenario — varying in tone, complexity, and urgency. Sarah briefs and debriefs. You observe how candidates communicate under pressure, manage difficult conversations, and resolve issues in real time.
What you get: role-specific competency scores across communication, empathy, and problemresolution, consistentlyapplied across every candidate, at any volume.
Learn moreCustomer Facing Assessment
Know who delivers for customers before they represent your brand
Geet, Su, Amal, Jordan, and Rei each present a different customer dynamic in the SuperShop department store scenario. Candidates navigate varied interactions, in a realistic shop floor environment. You see how they read situations, adapt their approach, and represent the role professionally.
What you get: behavioural evidence of how each candidate performs with real customers, scored against the competencies that matter for your unique customer-facing roles.
Learn more
Validated by leaders in talent acquisition
“Feedback on the recruitment journey has been really, really, positive. Candidates feel more connected to Vodafone.”
Aidan McCarthy
"Sova is now an integral part of our volume hiring process and provides candidates with a far superior experience. The feedback from candidates is invaluable and we continue to work closely with Sova to enhance our processes for the future."
Helen Williams
Candidates finally have a way to showcase their real skills. It’s a transparent, engaging, and modern approach that truly represents our digital-first culture.
James Aris
Head of Talent Assessment
Technology & Trust
From internationally recognised certifications to rigorous data protection standards, Immerse delivers AI-powered learning on a foundation of transparency, security, and accountability.
Certified information security
Full data protection compliance
Government-backed cybersecurity standards
Certified
Compliant
Certified
Frequently Asked Questions
How does Immerse differ from a standard AI chatbot?
Unlike static, linear chatbots, Immerse uses Multi-Agent Intelligence. This means candidates interact with a coordinated sequence of AI characters (like a line manager or virtual customers) who adapt their responses in real-time based on the candidate's decisions, creating a truly immersive role-play.
What specific roles can Immerse simulate?
Immerse currently offers three role simulations: early careers and graduate roles, contact centre roles, and customer-facing roles.
Is the simulation accessible on mobile devices?
Yes. Immerse is fully browser-based, so candidates can complete simulations on any device, desktop, tablet, or mobile — with no downloads or installations required.
What did we do to ensure we developed Immerse ethically?
Our approach to responsible AI covers four key areas. On prediction, we make our validation data available in technical manuals. On bias, we're open about potential sources and work with clients to monitor and report on impact. On implementation, we inform candidates where and when AI is being used. And on monitoring, we continuously track our model's performance and how it operates in real-world settings.
Do candidates need prior training to use the interface?
No. The interface is designed to feel like a natural conversation, so candidates can jump straight in without any technical training or onboarding.