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Sky has won Gold at the Brandon Hall HCM Excellence Awards for Best Talent Acquisition Process, recognising their outstanding candidate assessment journey. With Sova, Sky streamlined high-volume hiring into a single, science-driven platform, boosting assessment completion rates by 69%, video interview completions by 80%, and achieving a 90% candidate satisfaction score.
Sky has taken home Gold for Best Talent Acquisition Process at the Brandon Hall HCM Excellence Awards, a recognition of their commitment to a smooth, engaging, and fair candidate experience. This award is the culmination of months of collaboration with Sky to reimagine how volume hiring can work better, for people and for business.
The Challenge: Creating an Assessment Journey Candidates Love
Prior to working with Sova, Sky’s volume recruitment process relied on multiple platforms. This created a disjointed experience, leading to high drop-off rates and frustration for both candidates and recruiters. The objective was clear: Sky needed a unified, seamless, and engaging candidate journey, from application to offer.
The Solution: A Single, Candidate-Centric Platform
Working together, Sky and Sova designed a new hiring journey:
- One platform: A single home for assessments, video interviews, and virtual assessment centres.
- Blended evaluations: Personality questionnaires, situational judgment tests, and cognitive assessments combined into one streamlined process.
- Structured fairness: Scientifically validated, objective, and inclusive — built for accuracy and equity.
- Branded experience: Clear instructions, compelling UI, and inclusive design to reduce friction and encourage completion.
The Results: A Pipeline of Happy Candidates
Since launching in April 2024, the impact has been clear:
The streamlined process enabled the Sky team to handle 55,975 applications across four high-volume roles, progressing 29,450 assessments, 12,524 video interviews, and 1,477 virtual assessment centre activities, all within a single, scalable framework.
Alongside a significant reduction in administrative load, the recruitment team gained clarity, efficiency, and the ability to make fair, data-driven decisions.
Why It Matters
This Gold Award is proof that candidate experience can deliver real business impact. With the new process:
- Candidates feel seen and supported, with clarity at every stage.
- The experience is fair and inclusive, built on rigorous science.
- Recruiters have better tools and less admin, freeing them to focus on people.
- The business benefits through stronger hires, retention, and engagement.
Congratulations to the remarkable Sky team on this well-deserved recognition!
👉 Read the full case study here.
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